IT Helpdesk Support / NOC Engineer
Opening Code : 1312/MH112
Posted on 13 Dec 2023
Job Highlights
- Either helpdesk/ NOC experience
- Nice & friendly working environment
- On-the-job training
IT Helpdesk Support
Job Responsibilities
- Provide 1st to 2nd tier support to end users
- Resolve technical issues related to computer hardware, software, VC operation, mobile devices, systems, and network etc.
- Perform server monitoring & network equipment installation and configuration
Job Requirements
- Diploma or above
- Familiar with PC, Microsoft Windows, O365, Mobile Device and other desktop application
- Good understanding in networking, TCP/IP, WAN & LAN is an advantage
- Good interpersonal and communication skills
NOC Engineer
Job Responsibilities
- To carry out operational tasks according to schedule and established procedures
- To maintain a critical operation according to company policies, procedures and work instructions
- To monitor the healthiness on the facilities, computer systems, and scheduled batch job execution
Job Requirements
- F.5, DSE or Diploma
- Have relevant experience in computer operation support and data center operation is not a must
- Good interpersonal and communication skill
- Shift is required