IT Support Engineer / Helpdesk Support
Opening Code : 1208/MH70
Posted on 12 Aug 2023
Job Highlights
- 1 year + IT support experience
- System, network, hardware & software
- Work-Life balance
Job Description
Job Responsibilities
- Provide 1st to 2nd tier support to end users
- Resolve technical issues related to computer hardware, software, VC operation, mobile devices, systems, and network etc.
- Perform server monitoring & network equipment installation and configuration
- Perform troubleshooting & logging on technical requests and incidents
- Manage and maintain user accounts and permissions
Job Requirements
- Diploma or above
- Prefer to have 1 – 2 years or above experience in helpdesk support
- Familiar with PC, Microsoft Windows, O365, Mobile Device and other desktop application
- Good understanding in networking, TCP/IP, WAN & LAN is an advantage
- Candidates with less experience or fresh graduates will be considered
- Good interpersonal and communication skills