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IT Support Engineer / Helpdesk Support

Opening Code : 1208/MH70

Posted on 12 Aug 2023

Job Highlights

  • 1 year + IT support experience
  • System, network, hardware & software
  • Work-Life balance

Job Description

Job Responsibilities

  • Provide 1st to 2nd tier support to end users
  • Resolve technical issues related to computer hardware, software, VC operation, mobile devices, systems, and network etc.
  • Perform server monitoring & network equipment installation and configuration
  • Perform troubleshooting & logging on technical requests and incidents
  • Manage and maintain user accounts and permissions  

Job Requirements

  • Diploma or above
  • Prefer to have 1 – 2 years or above experience in helpdesk support
  • Familiar with PC, Microsoft Windows, O365, Mobile Device and other desktop application
  • Good understanding in networking, TCP/IP, WAN & LAN is an advantage
  • Candidates with less experience or fresh graduates will be considered
  • Good interpersonal and communication skills

Apply Now